I bought my wife a new computer a couple of weeks ago and selected a Dell Inspiron desk computer as she’d had one before and it was a good price on the internet, and most importantly they did one with a pink front! Well, it took a week to arrive: they have a delivery system that makes it impossible to have any choice when it will arrive (so what’s the good if you won’t be there?). This made me think it would have been easier to buy somewhere locally, and quicker.
Anyway, it arrived and I started to set it up. It turned out that the good price is because the insides are pretty stripped down – lots of memory and disk space, but no sound nor wifi and very basic video. OK. I bought a wifi dongle (£29) and managed to load everything up. Then it turned out that Lindsey’s perfectly good Dell 1100 laser printer couldn’t be used as Dell don’t do a driver for it with Windows 7. Thousands of people must have these printers and they still work perfectly well, but it seems that Dell wants to sell NEW computers, or that’s what I assume.
I’ve tried to lodge a complaint, but it isn’t easy. So here it is. This sort of corporate behaviour is bad because it persuades people to buy a new printer, and to chuck the old one, which is a waste, and adds to consuming unnecessary resources.
What underlies this is the basic falacy of economic growth as the only route to human prosperity. It is not: it is the route that we are now set on following.
Can we change this and start to live within our means?